Support & Services

If you have questions about HIV, need to talk to someone about your result, or want to talk to someone going through the same experience, you can contact a range of free and private services. They offer information, counselling and advice.

For more information on HIV testing and treatment, talk to a doctor or call the NSW Sexual Health Infolink on 1800 451 624 Monday - Friday between 9am – 5.30pm. You can call healthdirect on 1800 022 222 outside of these hours.

If you would like an interpreter to speak in your language, please contact the Translating and Interpreting Service on 131 450 . It's free and confidential.

NSW Sexual
Health Infolink

Speak to a nurse for free about health information and services. Call 1800 451 624 Monday - Friday between 9am – 5.30pm.

Pozhet

An information and support service for heterosexual people living with HIV and their partners. Visit the Pozhet website for information and support.

Multicultural HIV and Hepatitis Service

MHAHS provides in-language support to people who speak a language other than English and who are living with HIV. For more information, call 9515 1234 or email info@mhahs.org.au.

Positive Life NSW

Offers a range of support options for people living with HIV. Speak to a Treatments Officer or a Peer Support Officer (another person living with HIV) who can offer support, understand the HIV medications, disclosure, living healthy and staying well with HIV. Call 1800 245 677 for confidential support.

healthdirect

healthdirect is a 24 hour health advice and information phone line. Get advice and information you can trust. Call 1800 022 222.

ACON

Offers a range of information and support services for people of diverse sexualities and genders. Speak to a counsellor through ACON's new diagnosis priority service. Call ACON's counselling service on 1800 063 060.

Lifeline

Lifeline is a national service that provides 24 hour support for anyone experiencing a personal crisis or distress. You can talk to someone at any time by calling 13 11 14